How can you protect yourself online?

DO NOT open attachments or install free software from unknown sources; this may expose your computer and the information on it to fraudsters.

Be wary of unsolicited emails or phone calls asking you for PINs or passwords – NCBA bank would never ask for these.

Always type NCBA bank’s address into your web browser or access it from your stored list of favorites – never follow a link sent to you in an email and then enter your personal details.

A locked padlock or unbroken key symbol should always appear in your browser window when banking online. The ‘http’ at the beginning of the website address will change to ‘https’ when a secure connection is made.