For You
For Business
For Corporates
Premier
Kenya
Group Website

For You
For Business
For Corporates
Premier
Kenya
NCBA Group NCBA Rwanda NCBA Uganda NCBA Tanzania

TRANSACT
ACCOUNTS
- Current
- Savings
- Cards
DIASPORA
SOLUTIONS
LINKS
BORROW
PROPERTY
PERSONAL
ASSET FINANCE
LINKS
SAVE
PRIMARY
TERM DEPOSITS
- Call Deposit Account
- Fixed Deposit Account
SOLUTIONS
- Forex Solutions
- M-Shwari
LINKS
INSURE
PERSONAL
MEDICAL
ASSET
LINKS
INVEST
ACCOUNTS
- Fixed Deposit
- Call Deposit
FOREX SOLUTIONS
SOLUTIONS
LINKS

INTERNET BANKING

Need Help?

NCBA Bank Complaints Handling Guidelines

NCBA Bank Complaints Handling Guidelines

NCBA Bank Complaints Handling Guidelines ( pdf | 222 KB )

Mara Rd. Upper-hill P.O Box 44599-00100, Nairobi Kenya Customer Contact Centre Tel: +254 20 2884444 Toll Free Number: 0800 720 444 Mobile: +254 711 056444/+254 732 156444 Whistleblow Line (Toll Free): 0800722626 Toll Free Fax: 00800007788

SUBSIDIARIES

NCBA Bancassurance
NCBA Leasing
NCBA Rwanda
NCBA Uganda
NCBA Tanzania
Investment Bank

ABOUT US

About Us
Contact Us
Meet the Team
Our Brand Story
News & Insights
NCBA Citizenship
NCBA Golf Series

COMPANY

NCBA Group
Board of Directors
Board Charter
Resources
Downloads
Careers

OTHER

Tariff Guide
Cost of Credit
Whistle Blow
General Terms & Conditions
Complaints Handling Guidelines

PRIVACY POLICY

Authorised financial services provider and registered credit provider Regulated by the Central Bank of Kenya

Copyright ©2023 . All Rights Reserved